Privacy Notice

CyberLearningHub (“we”, “us”, “our”) respects your privacy. This Privacy Notice explains how we collect, use and share personal information when you use our website and Services.

1. Information We Collect

We may collect the following types of information:

• Name and contact details (such as email address);
• Company name and role;
• Training participation data (e.g. completion dates, quiz scores);
• Form responses and feedback you submit;
• Payment information (processed securely by third-party providers such as Stripe);
• Technical data such as IP address, browser type and basic analytics information.

2. How We Use Your Information

We use personal information to:

• Deliver training modules and assessments;
• Track completion and generate evidence packs for your organisation;
• Provide support and respond to enquiries;
• Operate, maintain and improve our Services;
• Process payments and manage subscriptions;
• Comply with legal obligations.

3. Sharing Your Information

We may share personal information with:

• Your employer or organisation, so that training records can be used for internal reporting or insurance documentation;
• Service providers who help us operate our Services (for example, payment processors, form tools, email providers and analytics services);
• Law enforcement or regulators where required by law or to protect our rights.

We do not sell personal information to third parties.

4. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no online service can be completely secure, and we cannot guarantee absolute security.

5. International Transfers

As an Australian-based business using global service providers, your information may be stored or processed in other countries. By using our Services, you consent to this international transfer and storage.

6. Retention

We retain personal information for as long as necessary to provide the Services, meet legal obligations and resolve disputes. We may anonymise or aggregate data for analytics or reporting.

7. Your Rights

Depending on your location, you may have rights to access, correct or request deletion of your personal information. To make a request, please contact us using the details below. We may need to verify your identity before responding.

8. Changes to This Notice

We may update this Privacy Notice from time to time. The “Last updated” date at the top of this page will indicate when changes were made. Your continued use of the Services after any update constitutes your acceptance of the revised Notice.

9. Contact Us

If you have any questions about this Privacy Notice or how we handle personal information, please contact:
hello@cyberlearninghub.com